Support

We're here to help. Browse the common questions below or reach out directly.

Frequently Asked Questions

The extension isn't detecting slop on my feed

Make sure you're on twitter.com, x.com, tiktok.com, or linkedin.com. The extension only activates on supported platforms. If detection seems low, try scrolling — the extension processes posts as they appear in the viewport.

My trial expired — how do I upgrade?

Click the SlopFilter Pro icon in your Chrome toolbar, then click "Upgrade — $9.90/mo". You'll be taken to a secure Stripe checkout page.

How do I cancel my subscription?

Email us at dimaguohanqing@gmail.com and we'll cancel your subscription within 24 hours. You can also manage your subscription directly in the Stripe customer portal.

Does SlopFilter Pro read my private messages?

No. The extension only processes text from public feed posts visible in your browser. It never reads DMs, drafts, or any other private content.

I want a refund

We offer a full refund within 7 days of your first charge, no questions asked. Email us at the address below.